The end result was an overall rating for each provider, with the companies that scored the most points topping the list. We collected data on dozens of loan providers to grade the companies on a wide range of ranking factors. Frequent complaints on Trustpilot and the BBB center on issues with failed parts and Nissan’s warranties.īecause consumers rely on us to provide objective and accurate information, we created a comprehensive rating system to formulate our rankings of the best auto loan companies. On Trustpilot, 78% of reviewers give Nissan a 1.0-star rating. Other comments from customers praise Nissan’s roadside assistance program and reliable service. Positive Nissan reviews on the BBB and Trustpilot mention excellent customer service representatives at dealerships. Our team reached out to Nissan for a comment on its low BBB and Trustpilot scores but did not receive a response. While these may seem like low ratings, they represent a small percentage of the actual customers who purchase vehicles from Nissan. More than 100 reviewers on Trustpilot give Nissan a 1.4-star average rating out of 5.0. The only brands that scored higher were Ford Credit, Capital One Auto Finance, Honda Financial Services and Toyota Financial Services. Consumer Financing Satisfaction Study℠, NMAC scored fifth place in the mass-market category with 856 out of 1,000 possible points, which is above the segment average of 845. More than 50 customers on the site give NMAC a 1.3-star average rating out of 5.0. The finance department isn’t accredited by the BBB, but the company gives it an A rating. NMAC has a strong reputation among industry organizations. Overnight Mail Lease Payments: Nissan Motor Acceptance Corporation, ATTN: RLBX 740596, MD 1MOC1N, 5050 Kingsley Dr., Cincinnati, OH 45227.Regular Mail Lease Payments: Nissan Motor Acceptance Corporation, P.O.Overnight Mail Financing Payments: Nissan Motor Acceptance Corporation, ATTN: RLBX 740849, MD 1MOC1N, 5050 Kingsley Dr., Cincinnati, OH 45227.Regular Mail Financing Payments: Nissan Motor Acceptance Corporation, P.O.Below are the addresses you need to know: Pay by Mailĭepending on if you are leasing or financing a Nissan vehicle there are different addresses to send to. MoneyGram is an unaffiliated service whose fee varies. Paymentus is NMAC’s third-party partner for payments and allows you to pay online and over the phone using debit/credit cards, check cards, and electronic checks for $3.99. MoneyGram and Paymentus both involve fees when transferring money to Nissan. Both autopay and manual payment features are available when you log in to your NMAC account or the Nissan Finance app (on Apple and Google Play). You’ll have four options when paying online which include autopay, manual payment, or MoneyGram, and Paymentus. In the sections below, we will break down and detail each option available. You can make monthly payments for your new or pre-owned Nissan online, over the phone, or by mail. *Estimated costs are for excellent credit borrowers (over 740 credit score) and a $3,000 down payment.
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